Terms of Service

Who These Terms Cover

These Terms apply to visitors, customers, account holders, form creators, invitation creators, and people who access AiML Forms dashboards or public pages. Respondents and invite recipients may also interact with forms, RSVP pages, SMS/MMS invitations, and poll questions created by customers.

The Service

AiML Forms provides tools to create forms, publish public form links, store submitted data, review customer dashboard data, create SMS/MMS invitation campaigns, upload invitation images, send RSVP links, collect poll answers, and send optional SMS alerts when forms are submitted.

Billing

• Invitation campaigns are paid through Stripe Checkout before sending.
• Form storage is $2.99/month per form, or $29.99/year per form with about 17% off monthly pricing.
• SMS submission alerts are $3.99/month per form, or $39.99/year per form with about 17% off monthly pricing.
• Storage and SMS alerts are separate add-ons. A form can use storage without SMS alerts.
• Subscriptions renew until canceled or ended in Stripe. If a subscription ends, AiML Forms may suspend the related paid feature.
• High-use forms may require additional pricing, especially when submission volume, storage, SMS volume, or abuse-review cost materially exceeds included usage.

Customer Responsibilities

Customers are responsible for what they create, collect, send, publish, and store with AiML Forms. Customers must have the rights and permissions needed for all form content, uploaded images, recipient lists, phone numbers, respondent data, and SMS/MMS messages.

Customers must provide required notices and obtain required consents for text messaging, data collection, marketing, event communications, and any other regulated use. Customers are responsible for honoring opt-outs, deletion requests, and applicable laws.

SMS/MMS and Carriers

SMS/MMS delivery depends on Twilio, phone carriers, campaign registration, carrier filtering, recipient devices, and message content. AiML Forms may assign pre-registered sender numbers from inventory, rotate unavailable inventory, delay sending while registration is pending, or stop messages that appear abusive or non-compliant.

Data and Abuse Review

AiML Forms records usage events such as publishing, checkout, submissions, alert settings, SMS outcomes, and subscription changes. We may review form purpose, field labels, submission patterns, delivery results, and hashed network signals to detect fraud, spam, unsafe data collection, billing abuse, or violations of these Terms.

Suspension and Removal

We may suspend, limit, remove, or refuse forms, invitations, subscriptions, sender numbers, or accounts if we believe they violate these Terms, the Acceptable Use Policy, carrier rules, provider requirements, payment rules, security requirements, or applicable law.

Disclaimers

AiML Forms is provided as a hosted software service. We do not guarantee uninterrupted service, exact SMS/MMS delivery timing, carrier acceptance, uninterrupted third-party provider availability, or that a form will meet every legal or compliance requirement for a customer's use case.

Related Policies

These Terms work with the Privacy Notice and Acceptable Use Policy. We may update these terms by posting a newer version. Continued use after an update means you accept the updated terms.

Contact

Service and billing questions can be sent to info@aimlforms.com. Privacy questions can be sent to privacy@aimlforms.com.