Privacy Notice

Overview

This Privacy Notice explains how AiML Forms collects, uses, stores, and shares information when people use the AiML Forms website, form builder, invitation tools, public forms, dashboards, storage features, and SMS/MMS alert tools.

Customers control the forms, invitations, recipient lists, submitted responses, images, and SMS alert settings they create. AiML Forms processes that customer content to provide the service and to help detect misuse, security issues, spam, and billing problems.

Information We Collect

• Account and owner information, such as email addresses used for magic links, dashboards, and receipts.
• Form content, including form names, descriptions, intended use, fields, public links, and private dashboard links.
• Submission data that respondents enter into customer forms when storage is enabled.
• Invitation data, including event details, images, recipient names, phone numbers, RSVP answers, hotel-room answers, and poll answers.
• SMS/MMS data needed to send alerts or invitation messages, including selected alert fields, destination phone numbers, delivery status, and provider message IDs.
• Billing information handled by Stripe, including checkout session, subscription, invoice, and payment status identifiers.
• Usage and abuse-review events, including event type, timestamp, limited metadata, browser user agent, and hashed IP address.

How We Use Information

• Provide, maintain, and improve AiML Forms.
• Publish forms and invitations, store responses, and show customer dashboards.
• Process paid storage, SMS alert, and invitation checkouts through Stripe.
• Send SMS/MMS messages and delivery-status updates through Twilio.
• Send account and service emails, including magic links and operational notices.
• Track usage, investigate abuse, prevent spam, protect the service, and enforce our terms.
• Comply with legal, tax, payment, carrier, and security obligations.

Service Providers

AiML Forms may use infrastructure, database, storage, messaging, email, analytics, and payment providers to run the service. Current core providers can include Vercel, Neon or Postgres-compatible storage, Vercel Blob, Stripe, Twilio, and Resend. These providers process information only as needed for the service they provide.

Analytics and Cookies

AiML Forms may use cookies, Google Analytics, Google Tag Manager, Vercel Analytics, and first-party usage logging to understand traffic, improve the service, and detect abuse. Where the site presents cookie controls, you can adjust non-essential analytics and marketing preferences.

Customer Responsibilities

Customers are responsible for the forms and invitations they create, the notices and consents they provide, the legality of the information they collect, and their use of submitted data. Customers should not collect passwords, payment card numbers, SSNs, protected health information, private keys, or other sensitive data unless they have a lawful basis and required compliance controls in place.

Data Retention and Security

AiML Forms keeps data for as long as needed to provide the service, support paid subscriptions, meet legal obligations, resolve disputes, prevent abuse, and maintain business records. We use reasonable technical and organizational safeguards, but no online service can guarantee perfect security.

Your Choices

Customers can manage forms, invitation campaigns, submitted data, and alert settings from their dashboards. Respondents who want access to, correction of, or deletion of information submitted to a customer form should contact the customer that created the form. You can also review the Terms of Service and Acceptable Use Policy.

Contact

General questions can be sent to info@aimlforms.com. Privacy questions can be sent to privacy@aimlforms.com.